Personal Data Processing Policy

This Personal Data Processing Policy (hereinafter referred to as the "Policy") defines the procedure for processing and protecting personal data provided by users of the website of Spectrum Web Agency, Sole Proprietor (FOP) Maksym Pavlovych Tovkach, EDRPOU: 3606206351 (hereinafter — the "Operator", "we", "us", "our").

1. General Provisions

This Policy is developed in accordance with the Law of Ukraine “On the Protection of Personal Data” No. 2297-VI.
By using the website, you agree to the terms of this Policy and provide your consent to the processing of your personal data.

2. Subjects of Personal Data

This Policy applies to all website users, including:
- individuals who submit requests via contact forms;
- individuals who interact with us via the online chat (Binotel);
- individuals who provide their contact information via forms or subscriptions.

3. Personal Data We Process

- First and last name (if provided);
- Contact information: phone number, email address;
- Data received through chat, email, or other communication channels;
- Website interaction data collected via Google Analytics, Tag Manager, etc.;
- Any other data you voluntarily provide.

4. Purposes of Data Processing

- To provide services and consultations;
- To process your inquiries and orders;
- To communicate with clients and provide updates;
- To carry out marketing campaigns, newsletters, and promotions;
- To maintain our internal CRM system;
- To improve service quality and website performance.

5. Disclosure of Personal Data

- We do not share your personal data with third parties without your consent, except as required by law.
- We may grant access to data to our technology partners (e.g., Google, Binotel, CRM systems) strictly for service operation purposes.

6. Data Retention Period

Data is stored for as long as it is necessary to fulfill the purposes of processing or until you withdraw your consent.

7. Data Protection Measures

We apply appropriate organizational and technical measures to protect your personal data from unauthorized access, alteration, loss, or destruction.

Only authorized employees have access to your data.

8. User Rights

You have the right to:
- Access information regarding the processing of your personal data;
- Request correction, blocking, or deletion of your data;
- Withdraw your consent to data processing at any time;

9. Contact Information

If you have any questions about the processing of personal data, please contact us:

Spectrum Web Agency
FOP Maksym Pavlovych Tovkach
EDRPOU: 3606206351
Phone: +380502276199
Email: moc.liamg%40etaercbewmurtceps

10. Amendments to This Policy

We reserve the right to update or change this Policy at any time. The most current version will always be available on our website.